Policies

Payments are non-refundable unless we cancel the class or event. Please make sure you are committed to attending the training prior to registering. “Roll over” payments are not typically accepted unless we reschedule. In this instance, your payment will automatically be credited to the new event and we will notify you via email with the new date/time. Payments cannot be transferred to another person. We do understand that emergencies and extenuating circumstances happen and we handle these situations on a case-by-case basis. We ask that you understand that we keep our class sizes small and put quite a bit of effort into creating an exceptional learning experience for you way before the first day of class. Just like you have policies for managing missed client appointments, we must have and enforce policies that make the most sense for our training programs. Elevate Massage Training is not responsible for fees acquired for travel expense if the course is cancelled. Please feel free to check with us before making any non-refundable, non-changeable arrangements.

• You will bring your best attitude to training and be fully present and engaged during all class activities. • You will act respectfully, responsibly and professionally at all times including all interactions with classmates and instructors. • During live technique classes you will both give and receive the massage protocols being taught. • If you feel another class member has acted inappropriately, you will report such incident immediately to the course instructor. • You will not use audio and video recording or take photos during class. • You are responsible for informing your instructor as soon as possible of any health issues or conditions that may impact your participation in the training classes. Your instructor will work with you and give suggestions for how you can best minimize your risk for further aggravation of existing health conditions. Depending upon the severity of your health condition, your instructor may advise you to wait until your condition is better before completing the class. If you are pregnant or trying to conceive, it is strongly recommended that you wait until after your baby is delivered prior to enrolling in any intensive Thai massage or ashiatsu training. • You will not come to any in-person class sick. Elevate Massage Training reserves the right to deny entry to a class if the instructor believes that a student’s participation could result in injury to themselves or others.

• You agree that you may be photographed while participating in the class and such photos may be used by Elevate Massage Training for use on its website or social media sites, creation of pamphlets, or used in any other type of marketing materials. If you do not want to be photographed you agree to inform the instructor at the beginning of class. • You will not identify yourself orally or in writing or hold yourself out in any way as being certified by Elevate Massage Training until and unless you have received our endorsement to do so. • You agree that the training curriculum and accompanying manual and materials are the property of Elevate Massage Training and may not be reproduced without permission from this organization. You are not currently and will not in the future teach to any individual or entity any of the concepts, techniques or protocols offered to you in this workshop without permission from Elevate Massage Training. • You understand that suggestions for products and equipment to be used in your professional massage therapy practice, such as massage tables, oils, or herbs, are based merely on the personal experiences and preferences of the instructors. Elevate Massage Training assumes no responsibility or liability for your use of those products. You are responsible for your own choice of products and equipment in your practice.

Elevate Massage Training students agree to uphold the following ethical standards during and after training. • A commitment to providing the highest quality of care • Honest representation of qualifications • Acknowledgement of limitations and contraindications • Adherence to all laws governing massage therapy practice in the state in which you are licensed • Performance of thorough client interview and intake procedures • Clear communication of expectations and treatment goals to acquire accurate, informed consent • Consistency in training and practice • Ongoing personal and professional assessment • Non-discrimination and respect toward the inherent worth of all clients, classmates and health care professionals • Confidentiality of all client information • Avoidance of sexual misconduct